SMBC Group

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Product Manager I-Associate

Product Manager I-Associate

Job Locations 
US-NY-New York
Career Category 
Global Banking
Position ID 
Corporate Title 
Posting Date 

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Provide cash management solutions to clients and manage the development, testing and implementation of new products and services through the coordination and collaboration with internal departments, external vendors and clients. Understand compliance requirements, conduct risk assessments and identify any potential risks, and provide reports to management and auditors.



- Participate in client meetings or internal discussions to assist in providing unique and customized solutions
- Manage internal/external projects by working closely with internal departments in the Americas Division and external vendors
- Assist in development of new products by writing business requirements and use cases to enhance offerings
- Prepare training materials and conduct training for internal sales and customer service teams
- Coordinate and conduct User Acceptance Testing (UAT) of all client facing applications
- Identify project issues and escalate to senior management if necessary
- Attend internal meetings and participate and respond to discussions related to audits, vendor management, compliance and regulatory matters and risk management
- Manage exception pricing requests from the sales team by analyzing market data, client volume projections, and cost analysis
- Create and update internal procedures, such as the escalation protocol, product specific policies and user guides
- Perform regular risk assessments to identify potential risks and report findings to management
- Ad hoc management reports, ie. monthly statistics reports



- Technical Knowledge – understanding of cash management products and services, their technical aspects, internal processes and work flows, and external vendor and customer needs
- Communication – ability to articulate clearly business requirements and other information, regularly keeps appropriate parties informed about any key developments, plans, issues
- Analytical – ability to weigh cost, benefits and risks in their decision making process
- Collaboration/Coordination – ability to work across internal business groups in the Americas Division such as technology, operations, sales, customer service and the business to shepherd new products through development to execution


BA/BS or equivalent experience
Certified Treasury Professional (CTP)/Accredited ACH Professional (AAP) a plus
3+ years in cash management sales or product management