Purpose of position:
This position is to provide assistance and support to the Assistant Manager – Account Control Group. This position is responsible for the maintenance of customer information databases within various applications. This position is also responsible for the management of electronic and paper based data and information storage systems within the Bank. This position is responsible for the input of information into the CIF/KYC system, Loan IQ system, deposit system (OBS) and foreign exchange system (FOX) as required.
Electronic File Management
File Management – General
Customer Information Administration
Internal: All Bank departments to manage paper / file flows.
External: Customers – documentation follow-up; eMoneyger
Vendors –, FileNexus
Responsibility for Supervision:
No direct supervision.
Responsibility for Resources:
Maintain control of the file room and vault.
Decision Making Responsibility:
Qualification: High school / University degree.
Experience: Previous office administration experience in the Banking Industry . Prior exposure to KYC.
Skills: Good interpersonal, organizational and communication skills.
Equipment Operation Computer, fax machine, shredder, scanner, photocopier
Time pressure/deadlines and mental stress Moderate
Stress of multiple demands Moderate
Attention to details Extreme
Environment Open office