SMBC is seeking to hire a bilingual Japanese/English Administrative assistant to help support relationship managers in, and generally contribute to, the attainment of business goals of the Japanese and Asian Corporate Banking Department (JDAD), Americas Division.
Provide a diverse set of administrative support services for the department management and marketing staff.
Arrange and book business travel, client meetings, customer events, set up calls, book conference rooms etc.
Responsible for expense and budget management for the team, submission and management of reimbursement requests, and tracking and payment of expenses.
Draft letters and memos for senior officers and copy and bind presentations for internal and external meetings.
Maintain client contact lists for marketing officers and keep meeting calendars up to date.
Set up desk space for new employees, coordinate moves of existing employees, and order computers/equipment for the team. Assist deal teams with documentation management such as obtaining signatures, scanning, sending emails, managing electronic files and regularly updating certain business applications and databases.
Order business cards, handle maintenance requests and manage and purchase office supplies.
Deliver, copy, scan and file documents, faxes, letters, newspapers and packages.
Ad hoc administrative projects and tasks as requested.
Assist with customer database maintenance including clients’ titles and address changes, record outstanding balance reports, credit reference reports, fee waiver applications, and provide Know Your Customer (KYC) related support.
Provide Japanese tea service to visiting clients and make business dinner arrangements.
Preferred Previous Work Experience:- Experience in an administrative capacity, preferably in a corporate environment is preferred.
Preferred Education/Licenses/Certifications/Registrations: - High School or Equivalent preferred.
Other Skills, Abilities and/or Training: - Writing, reading and verbal communication skills in both Japanese and English required- PC literacy (MS Word, Excel, Power Point, PDF, etc.)
Strong written and oral communication skills with an ability to communicate effectively with all levels across the organization. Ability to multi-task and prioritize effectively in order to meet strict and competing deadlines.
Excellent attention to detail and the quality of work product.
Takes ownership of work and can be relied upon by the team to follow up, follow through and resolve day-to-day issues through sound reasoning and problem solving skills.
Highly collaborative and flexible in a team and client environment and ability to form good relationships.